DDW Home > Emergencies
In an emergency, you may contact Division of Drinking Water (DDW) personnel through the following phone numbers:
- During normal working hours:
- 801-536-4200 (DDW Main Desk)
- 801-536-4123 (DEQ Environmental Incidents)
- After Hours:
- 801-560-8456 (DDW Cell Phone) After Hours Emergencies
The above numbers are primarily intended for water system operators, local health officials, laboratory operators and others who need immediate technical, engineering or public health advice during emergencies.
Concerns from water consumers will be addressed. However, water consumers experiencing drinking water problems should first attempt to contact their local water supplier, local health department or Utah DEQ Regional Engineer. A website from EPA may also be helpful: Natural Disasters and Weather Emergencies
Note: Utah's public drinking water suppliers are encouraged to develop emergency response plans. For more information see Emergency Response Guidebook (updated January 2008).
For more information on Home Storage and Emergency Disinfection Before an Emergency click here.
Advice from EPA to homeowners when their water supply is contaminated with a volatile organic chemical (VOC).
The Division staff has developed a tool for estimating chemical quantity needed to disinfect tanks and pipelines. This Chlorine Dose Calculator (xls) spreadsheet allows the users to enter concentration and type of chlorine disinfectant, target chlorine dose, and dimensions of tank or pipeline (up to 10 vessels). Please contact Ying-Ying Macauley (801-536-4188) for questions related to this spreadsheet.
Below are documents that may be useful in notifying the public during a Boil Advisory event:
- Guidelines During Boil Advisory
- Tri Fold Brochure - Boil Water Notice
- Generic Do Not Use Notice
- Generic Do Not Use Notice—Spanish
- Generic Boil Water Notice
- Generic Boil Water Notice—Spanish
- Customizable Boil Water Notice
- Customizable Boil Water Notice—Spanish
Below is a guidance document pertaining to Water Hauling: