DDW Home > Emergencies
In an emergency, you may contact Division of Drinking Water (DDW) personnel through the following phone numbers:
- During Normal Working Hours:
- 801-536-4200 (DDW Main Desk)
- 801-536-4123 (DEQ Environmental Incidents)
- After Hours Emergencies: 801-560-8456 (DDW Cell Phone)
The above numbers are primarily intended for water system operators, local health officials, laboratory operators, and others who need immediate technical, engineering, or public health advice during emergencies.
Chlorine Dose Calculator
The Division staff developed a tool for estimating chemical quantity needed to disinfect tanks and pipelines. This spreadsheet allows users to enter concentration and type of chlorine disinfectant, target chlorine dose, and dimensions of tank or pipeline (up to 10 vessels). Contact Ying-Ying Macauley (801-536-4188) with questions related to this spreadsheet.
Emergency Response Guidebook
Utah's public drinking water suppliers are encouraged to develop emergency response plans.
Home Water Storage and Emergency Disinfection Before an Emergency
For more information on home storage and emergency disinfection before an emergency.
Local Health Department or Utah DEQ Regional Engineer
Concerns from water consumers will be addressed. However, water consumers experiencing drinking water problems should first attempt to contact their local water supplier.
Natural Disasters and Weather Emergencies
This EPA Web site may also be helpful.
Volatile Organic Chemical Contamination
Advice from EPA to homeowners when their water supply is contaminated with a volatile organic chemical (VOC).
These documents may be useful in notifying the public during a Boil Advisory event.
- Boil Advisory Guidelines
- Boil Water Notice Brochure
- Customizable Boil Water Notice | Spanish
- Generic Boil Water Notice | Spanish
- Generic Do Not Use Notice | Spanish
- Hauling Drinking Water: Recommended Procedures
A guidance document pertaining to water hauling.